MB-910 prep: Microsoft Dynamics 365 Fundamentals (CRM)
Overview of MB-910 Prep: Microsoft Dynamics 365 Fundamentals (CRM) Course on Udemy
Kickstart your journey to mastering Microsoft Dynamics 365 with the MB-910 Prep: Microsoft Dynamics 365 Fundamentals (CRM) course on Udemy. This course, led by expert instructor Phillip Burton, provides a comprehensive introduction to the customer engagement capabilities of Dynamics 365, preparing you for the MB-910 certification exam. Covering key apps like Dynamics 365 Customer Insights, Sales, Customer Service, and Field Service, it’s designed for beginners and professionals looking to understand CRM principles and Microsoft’s cloud-based solutions.
The course offers 10 hours of on-demand video, 5 articles, 2 downloadable resources, and lifetime access, ensuring flexible learning. Enroll today with udemy coupon VOUCHER202505 (valid until May 31, 2025—check the offer box below for the discount link!)
What to Expect from the MB-910 Prep: Microsoft Dynamics 365 Fundamentals (CRM) Course
This 10-hour course is tailored for IT professionals, business analysts, students, and career changers with basic computer skills and an interest in CRM. Phillip Burton, with over 900,000 students and a Microsoft MVP Award, delivers clear, engaging lectures with a step-by-step approach. You’ll explore Dynamics 365 through practical demos, such as managing leads and customer interactions, with no prior Dynamics 365 experience required. The course includes hands-on guidance for setting up a Dynamics 365 trial, making it accessible for beginners.
Key features include real-world scenarios, built-in reporting tools, and integration with Microsoft Dataverse and Teams. Hosted on Udemy’s flexible platform, you can learn at your own pace on mobile or desktop, perfect for busy learners aiming for the MB-910 certification.
What You Will Learn in MB-910 Prep: Microsoft Dynamics 365 Fundamentals (CRM)
- Understand the core features of Dynamics 365 Customer Insights, including customer journeys and lead scoring.
- Explore Dynamics 365 Sales, covering lead qualification, opportunity management, and sales pipeline forecasting.
- Learn Dynamics 365 Customer Service, including case management, queues, and knowledge management.
- Gain insights into Dynamics 365 Field Service for optimizing field operations and customer service delivery.
- Master shared features like reporting tools and integration with Microsoft Dataverse and Teams.
- Prepare for the MB-910 certification exam with a focus on customer engagement principles.
Why Choose This MB-910 Prep: Microsoft Dynamics 365 Fundamentals (CRM) Course on Udemy
This course shines due to Phillip Burton’s expertise and clear teaching style, backed by his extensive experience in Microsoft technologies. Updated to align with the MB-910 exam objectives as of December 2024, it ensures relevance for certification seekers. The 10 hours of video, 5 articles, and 2 downloadable resources provide practical value, with demos that mirror real-world CRM tasks. Its beginner-friendly approach and focus on actionable skills make it ideal for career growth in CRM and IT.
Whether you’re aiming to enhance your resume or transition into a Dynamics 365 role, this course delivers. Use udemy coupon VOUCHER202505 to get it at a discount (see offer box)
Recommended Courses with Dynamics 365 CRM Focus
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- Microsoft Dynamics 365 CRM Training by Learning Tree: A broad introduction to Dynamics 365 customer engagement apps with hands-on labs.
- MB-910: Microsoft Dynamics 365 Essentials (CRM) by Anwer Khan: A concise course covering CRM fundamentals and exam preparation.
- Microsoft Dynamics 365 Fundamentals (CRM) Mock Exam by Ascentiate Inc.: Practice with 110 high-quality test questions for MB-910 prep.
Our Review of MB-910 Prep: Microsoft Dynamics 365 Fundamentals (CRM) Course
As website admins, we find this course to be a well-structured entry point for mastering Dynamics 365 CRM. Phillip Burton’s clear explanations and practical demos make complex concepts like lead management and customer service workflows accessible. The course is logically organized, starting with an overview of Dynamics 365 and progressing to specific apps like Sales and Customer Service. The inclusion of a Dynamics 365 trial setup ensures beginners can follow along, while the focus on exam objectives makes it a strong choice for certification prep.
Pros:
- Engaging, step-by-step teaching with real-world CRM scenarios.
- Up-to-date content aligned with the latest MB-910 exam blueprint.
- Practical resources, including downloadable guides and trial setup instructions.
Cons:
- Limited depth on advanced Dynamics 365 features for experienced users.
- Some topics, like Project Operations, are covered briefly.
With udemy coupon VOUCHER202505, it’s a steal
Rating the MB-910 Prep: Microsoft Dynamics 365 Fundamentals (CRM) Course
Overall Rating: 9.1/10
- Content: 9/10 – Comprehensive for MB-910 exam prep with practical CRM insights, though advanced topics are lightly covered.
- Delivery: 9.5/10 – Burton’s clear, engaging style and demos enhance understanding for beginners.
- Value: 9/10 – Affordable with udemy coupon VOUCHER202505.
Launch your Dynamics 365 journey and ace the MB-910 exam—enroll now to build valuable CRM skills
