Customer Success Manager: Fundamentals to your CSM career
Customer Success Manager: Fundamentals to your CSM career
The foundations to become a great Customer Success Manager in a tech company. A very well paid profession on the rise
Product Brand: Udemy
4.5
Udemy Coupon Code for Customer Success Manager: Fundamentals to your CSM career Course. The foundations to become a great Customer Success Manager in a tech company. A very well paid profession on the rise
Created by Gustavo Escobar Henríquez and Digital Life Academy | 2 hours on-demand video course | 3 downloadable resources
Customer Success Manager Course Overview
Customer Success Manager: Fundamentals to your CSM career Courses Coupon Code. I took Gustavo’s course about Customer Success and found it to be the single most valuable resource I tapped into when pursuing a career in this space. The reason for that is because Gustavo was able to explain the science of customer success in such a way to where you could look at your own experience whether it was in Customer Success or not and find ways to translate it to a resume. This helped me tailor my resume to Customer Success jobs in ways I didn’t think to do otherwise. I can attest to the fact that after I took the course on Customer Success and revised my resume, recruiters responded more frequently. No joke! 3 different companies contacted me over the course of 3 weeks vs. NONE before. My background is in HR so I was looking at Customer Success roles in the HR technology space. Gustavo was easy to understand and the content was insightful. There is no silver bullet but if you take his course and really try to understand how your experience translates to Customer Success, there is no way you won’t benefit from this course. I know I did and I got the interviews and job OFFER to prove it!
What you’ll learn
- Have a better understanding of what your job as Customer Success Manager will be like
- Understand the fundamental principles of Customer Success. Which will be the foundation for your career as a CSM
- Be more prepared for a Customer Success Manager job interview (we will not cover interview skills, but you will know more about customer success)
- Show your interviewers that you are more knowledgeable about Customer Success than most of the people
- Get ready to start your new job with as a Customer Success Manager
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